All Samples are of actual tiles currently inventoried. Dye lots are subject to change at any time. This 100% recycled glass tile has a dark metallic gray hue with an iridescent shimmer that glistens from the textural surface. The dimensional criss crossed lines at various angles and thicknesses make each of the glass tiles unique. Use them installed in full sheets or blend them in the mosaic tile designer for that one of a kind look. Eco-friendly never looked so good! Certified by the U.S. Green Building Council for L.E.E.D. Projects, the beauty of these recycled glass tiles prove you don't need to sacrifice to be sustainable. They are suitable for a wide range of uses, indoors and outdoors, in dry or wet locations. A custom mosaic design using these tiles can make a gorgeous, responsible, design statement in your pool, kitchen bathroom, dining room – anywhere! Please note that the images shown are actual photographs of the tiles however, colors may vary due to the calibration of each individual monitor. Ordering samples of the tiles to verify color is strongly recommended.
Payment & Security
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Refund Policy
Returns
Custom products (mosaic blends and patterns) MAY NOT be returned
All Dichroic Glass is custom made to order and not returnable
Returned product must be in new condition
Grouts and items packaged in containers must be unopened
There is a 50% re-stocking fee for all returns
Shipping charges are non-refundable
Any orders that received our free shipping promotion will have the shipping costs deducted from the refund
Returns must be authorized within 30 days of receipt of the product
Contact us for a Return Material Authorization number(RMA#).
RMA numbers must be written clearly on the outside of the package near address label.
Shipping Charges and packaging are the responsibility of the customer
Items returned must be packaged securely to avoid damage.
Items damaged during return shipping will not be eligible for credit.
Returns shipped COD will be refused.
Non-returnable, non-refundable items:
Custom products (mosaic blends and patterns)
Samples
Partial sheets, used tiles, tiles showing any damage
Shipping charges
Credit will be issued once the item is received and quality checked.
Replacement
Packages should be inspected for damage prior to delivery acceptance (signing delivery receipt).
If package looks damaged open and examine contents .
If contents do not appear to be damaged note packaging damage on delivery receipt and then sign and accept delivery.
If contents appear to be damaged refuse to accept delivery, have driver note damage and then contact us.
Any product issues must be reported to Susan Jablon Mosaics within 30 days of receipt for refund/replacement consideration.
Wholesale
Wholesale sales are final. Please order from recent
Call directly to discuss any question or concerns prior to placing your order.
Once the wholesale order is placed, the wholesale sale is final.
While there are no refunds on trade orders, equivalent exchanges are possible.
The purchaser is responsible for all exchange related shipping costs.
Dye Lot Information
Dye Lot Description:
Glass tile is produced and shipped in batches. Although the manufacturers use specific formulas and recipes when producing specific colors for their tiles, color variation is unavoidable. Color blending, a colors reaction with the glass, kiln temperatures, even humidity all play a part in the end result of the tile. Therefore the actual color of tiles from the same manufacturer, of the same size, and color name, can vary noticeably from batch to batch.
Project Assurance:
Susan Jablon ensures that all tile shipped for an order will be from the same dye lot.
In order to make certain that you receive enough product from the same dye lot to complete your project and guarantee there is no dye lot variation it is strongly recommended increasing quantity by at least 10%.
A 10% cushion will also guard against:
Miscalculations
Breakage
Errors
Quality Control Issues
Frustration and expense of ordering more product
Tile Calculator
I know the sq. ft. area I want to tile. Calculate the number of tiles I need to order:
I know the size of the area I want to tile. Calculate the number of tiles I need to order:
You need units. We recommend that you order units (10% extra) to cover cuts and future repairs.
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