At Susan Jablon Mosaics, our customers are our main priority. We want you to be satisfied with our tiles from the moment you choose your blend, to the day your installation is finished. We encourage clients to contact us with questions about color, contractors, surfaces, and style.
Read what some of our clients have said about our service and find out why you won’t be disappointed when you choose Susan Jablon Mosaics for all your glass tiling needs.
I had spoken to you again about 2 weeks ago about how to handle our one wall and the fact that my husband did not have the fabricator make the counter top long enough for us to do the backsplash on that wall. You said to go down the wall, or if I was adventurous to do the entire wall as a focal point. We did indeed do the entire wall, which my husband was against doing. I just spoke to him and he said it is beautiful! He says it makes the entire kitchen! I ave not been home to see it yet, but I can only imagine! Once it is grouted tomorrow, I will send you before and after pics of this kitchen. You will not believe it! It was worth waiting a year after I found your tile to finally use it. It has totally transformed my kitchen!
Dear Susan, Emily and Staff,
I want to let you know that when I opened my e-mail this morning and found my shower pictured in you customer pics I was so surprised and then reminded that in my haste to try to finish my home renovation, I neglected to send you my comments on your company.
First of all, your products are the best to be found, your selection, quality and prices are unbeatable, and I know because I have been collecting plans for my home for several years. All 3 of my shipments arrived so nicely packaged, that none of them had any breakage. I really appreciated how your staff helped me to expedite one of my orders, the communication kept me apprised every step of the way, I knew what to expect and when to expect it. That is not the case in my experience with other vendors.
Thank you all for treating me like one of your biggest accounts, even though I am just a beginner! I hope you enjoy these pictures of the other two projects from my home, The Sweet Morning 3 shower is stunning and even though its very colorful, it doesnt overpower the small space, in fact it makes my bathroom inviting. The "mens room" shower is the Volcano Blend, its masculine but it has enough bling to please me and my favorite is my kitchen backsplash, I used your SF45, Shimmerfly Black Irridescent tiles with black grout. It goes great with black granite countertops and its colorful shine compliments my Polish Stoneware collection.
Thank you for making my home a stunning place to live, the hospitality I can provide will improve the quality of life for many years to come
Dear Susan and Emily-
I wanted to let you know that the tiles were delivered this evening. I opened up one of the boxes and they are more exquisite than the sample. Thank you so much for all that you have done to create my dream and make this happen. Our installation is scheduled for Friday. I will send you pictures of the finished kitchen. The tiles are going to be the sparkle that makes this kitchen nothing short of fabulous.
We will move on to bathrooms in the coming year and hope to work with you again. Thank you, thank you, thank you!!!!! kindest regards
My intial order was received promptly and I liked the product so much that I just ordered another 38 sq ft of the tile to finish my project.
I just installed your tiles yesterday onto my backsplash, and it's absolutely the best choice I could have made for my kitchen. I'm a dental hygienist, not a professional installer, but have done all of the tiling in our home from construction to adding finishing touches through the years. The way that the blend is mounted onto the clear sheets makes it so easy to install and adjust.
One of the stretches of my backsplash is 11 feet long. It includes one side of a corner window, a corner ledge, and has lots of natural light. I also wanted it to align perfectly with the open, angled end of the cabinet line, so I wanted to start there. Lots of pre-measuring, the ability to really visualize the grout lines, and plan for what went where before the mortar went on made for perfect alignment with the cabinets, ledge, and window and left minimal need for trimming. I'm very pleased with the outcome, as I have pondered this project for quite a while.
Hello There Susan,
Thank you so much for your email. It is nice to deal with a company that takes the time to follow up on customer satisfaction. My order was received, it was in perfect condition and I absolutely love the tiles.
Good Morning Susan, As I mentioned when I placed the order a few weeks ago, the tiles we ordered are decor for a new clothing store we are opening in Hoboken, NJ. During the process of opening our store, we've had to work with many different people/vendors/outlets/etc. We simply wanted to thank you for making our experience with Susan Jablon Mosaics a pleasant one and for shipping the tiles as quickly as promised!
Additionally, the tiles were installed about 2 weeks ago, to receive rave reviews from everyone that's seen them. They look great! In fact, contractors with 30+ years experience have commented on how beautiful and unique the tiles look compared to everything else they've seen. We've even recommended your company to people and local establishments that were looking for that little something to break away from the norm. Again, on behalf of everyone, we thank you for the commendable experience, and look forward to hopefully using you again with stores 2, 3, 4, 5 (fingers crossed) Have a great day!
To Ms. Jablon,
Not only did the tiles arrive quickly and well packed, but we love them! We also appreciate that you were so accessible for questions. Our contractor has installed them with the Dove Grey grout which looks perfect against the mint green. We have two other bathrooms to do and I will certainly be purchasing my tiles from you. We're nearing the end of our master bathroom renovation and I will definitely send you a photo via the website when all is complete.
Dear Susan, Your tiles arrived perfectly packed and better than anticipated online. The colors are lovely, and very vibrant. I tiled a 6 inch chair rail around my bathroom. Then I used some tiles to tile a coordinating mirror, plus two clay pots. It looks wonderful! I will highly recommend your tiles to friends, and will be ordering more for my next project, which will be tiling an antique table. Your prices are very reasonable.
Thank you for your follow up. We were thrilled to have the actual samples to look at and work with. We are still in the process of deciding what we want to do. Our interaction with you and the web site has been very positive. I have told several other people about your site and what you offer. Thanks!
I sat at my computer for an hour with all the sample boards and the program up meticulously put in the ones that I thought would work and voila! I love the sample that arrived so it was worth it. I'm doing Susan Jablon subway tile in a complementary color to my mosaic in another area of the kitchen.
I just wanted to let you know that my tile order was received in excellent condition and in a timely manner. I was very impressed that Ms. Jablon answered the phone both times that I called with questions about my order and was very helpful. I have tiled the backsplash in my kitchen (1st time tiler), and it is so beautiful!!!
Thanks so much for sending along the tiles samples. They are all just so GORGEOUS! We are so glad to be working with you on this project, because your tiles are BY FAR the best we have looked at. It was a tough decision, but we think the best option for the bathroom used for the state of the art studio is JB1217. We have measured three times and it appears 56 sq ft is what we need. Again, what a delight to be working with you on this project. Once we finish we'll send photos to the web site. Thanks so very much, and we look forward to receiving gorgeous tiles!
Thank you for your beautiful samples, the outstanding service and dedication to our needs. You are truly an invaluable asset! I'll follow-up after I get some direction as to where we're going. Thanks again for your help.
Dear Ms. Jablon,
I recommend your website to anyone I know looking for glass tiles! :)
Thank you for such stellar customer service! Both of my sample orders arrived quickly and in perfect shape. I was even more impressed by your follow-up email. I will be ordering from you, without a doubt!
Dear Ms. Jablon,
Love your web site! Tiles arrived fast and in good condition. The grout looks just the way I hoped! Thank you. I was in a panic about how to get affordable glass tile for my shower, and you had the colors I was looking for. I've been singing your praises on Brownstoner. Hope you get some new people from that. Thanks!
Thanks for the quick service. My son, recommended you to me. He purchased some glass tile from you months ago and said you had the best. I saw his installation in the kitchen and it was beautiful tile. Thanks again.
Love love love that tile, and the colors. I mean, I was adoring the glass tile already, but subway, beach glass, and green be still my heart! We're still in the early planning stages, but I'm favs Susan Jablon's site.
I love the tiles! I placed my order with a bit of trepidation, but I was pleasantly surprised. I'll pass your site on to my friends with highest recommendations.
The tiles I ordered from you arrived in great condition. They look beautiful online, but when they arrived they were amazing. Definitely my first choice for future tile projects.
Thank you for the follow up. I just got home and saw the finished product, it looks amazing. I think your website is the most useful and interactive way of picking the right colors. Thank you again for your attention to detail and customer satisfaction.
Finally finished our remodel. Thanks to SJM this turned out spectacular! We put in Cambria counter and used Susan's surface partner designers to match the red glass tiles. Susan and Emily were so very helpful throughout the entire selection and planning process. Ordering couldn't have been easier. Susan even saved me when I edited my wife's wish list down in quantity not realizing the size difference. Susan rebuilt the wish list, I ordered it, and the tiles were at our house when we returned from vacation. Blessings to everyone at SJM.
Thanks for your help Susan. You've made some beautiful tile for us over the past few years. I love your business, and I really love the fact that you are your business. Thanks again. - Laura
I just got my sample today. THANK YOU SO MUCH...THE PACKAGING ALONE WAS SO IMPRESSIVE......I love the 2 inch tile....and I love some of the colors. My husband loves it but we will keep that and change the colors out when we are ready. FABULOUS...I can't wait. I recommend susan jablon to anyone who ever mentions glass tile! I am thrilled with my kitchen backsplash! Awesome!! I cannot wait to re-do our kitchen and bathroom!! Those tile are fantastic! really love glass tile and she has a lot of really nice blends. I want some for my bathrooms and fireplace now
I finished our DIY spa project about a month ago. We are very pleased with the final result and enjoy soaking in the spa often. Thanks for the help with the tile blend and grout selection. -Randy Martin