Susan Jablon Mosaics reviews and testimonials
"The remodel of the kitchen actually started with a picture on Houzz of this very tile. I purchased it almost 6 months before we started the project. The next purchase many months later was the quartzite unintendingly found during a quick visit to a granite warehouse. Appliances were next with a steam oven and an induction stove top. We then had help from a Fieldstone rep to tell us how to lay it out. We made our changes and we're off in mid-Feb.
The whole thing started with the tile from Susan Jablon. When people come over they are blown away by it. The glass just shines and illuminates a previously very dark awkward kitchen. We are obviously very happy with the purchase even if the "pillows" were a bit tedious to grout.
The final result was well worth the effort. Love it! I hope you sell a ton of tile." -Candis
"We remodeled our kitchen last October. This was last room in the house to get this kind of attention, and it hadn't seen a significant remodel in at least 60 years. We had countertops that were straight from the 50's - pink with little white Jetson's boomerangs. Although we were sad to see the kitchen go, we were excited to finally build our perfect kitchen.
We used Susan Jablon for our tile backsplash, we found the website through Houzz.com. We used the custom mosaic tile designer tool on the website because we wanted something unique. We wanted a backsplash that had character, but that wouldn't overwhelm our kitchen - so we selected recycled glass tiles in cobalt blue and pearl white (so we have a little bit of iridescent shimmer on our backsplash). With our under cabinet lighting, our gorgeous backsplash makes our kitchen feel like a peaceful blue aquarium.
The prices for the tile we chose were right in line with other tile we looked at. The company was responsive when we contacted them. The custom design tool was perfect for us, we were able to make something exactly right for our space at a reasonable cost. We get a lot of compliments about our new kitchen, and we get to brag that we designed our own tile backsplash - priceless!
We just can't say enough nice things about our experience, we were so glad to find you!" - Jane C.
"We remodeled our home in 2013 and custom designed our tile from Susan Jablon...and we absolutely LOVE IT!!!
We can't express enough how much we love our tile, the fun and creative control of using the "Custom Mosaic Designer", and the entire experience of ordering from Susan Jablon. Plus, it is so fun to tell people that "we designed" our mosaic tile backsplash...and that they too can have a custom designed tile from Susan Jablon.
Our choices were deliberate...I wanted a "blue-based" red...we chose a mauve red to represent the color of the cabinets, we chose black to represent the color of the countertop, we chose the stainless steel to represent the appliances, we chose a sparkle red because I like to walk past jewelry store windows and see the sparkle of the diamonds. Once we got the sample...we were thrilled! The pattern makes me happy! It is warm & cool, subdued & dazzling, coal & diamonds, sophisticated & modern.
The tile makes the difference between a "pretty" kitchen and a "GORGEOUS KITCHEN"!!!" -Rita M.
"Susan, Thank you so much for helping us complete another beautiful project! The tiles arrived in Hawaii in perfect shape, and the extra loose tiles were very appreciated and used. The sound wave backsplash was designed perfectly by your on-site architect, what customer service! Thanks for all of your help" -Chris
"Thank you Susan for all your help! Definitely worth the wait!
"I have passed your website on to friends :-). Your business is the most creative glass tile
business in the world! Thank you so much for your fantastic customer service and design work!"
"I love the mosaic tiles I purchased from you for my kitchen. I have nothing but raves from friends and family and my backslpash looks fabulous!"
"I would like to thank you from the bottom of my heart for working with us. You were so helpful in every aspect of the process, from start to finish. It was like having an artist and interior designer all in one."
"Hi Susan, The Begonias sample just came, moments ago. I couldn't wait to write and tell you that I AM IN LOVE. It is soooo beautiful."
"I really appreciate your help Susan, for you to go to Home Depot and get the paint chip colors to match my tile to and do what you're doing to help me is more than usual. It says a lot about you and your company and how committed you are to your business. I'm glad I found your website. I'm glad I'm doing business with you."
"I love your site and had fun designing my own unique tile. I have a friend who is just about to start a kitchen reno and wants to place an order with you too. I am so looking forward to seeing this when it is all gorgeous."
"Thank you Susan! I cannot wait for my next tile shipment! You sell the most beautiful product! My last installation is so magnificent (Black eyed Susan mix) that people actually come over and ask to see the floor because they have heard about it from others who have been to my home. Now they will have something else to stop in and see! Lol! Thanks again!"
"Susan, We just installed the frosted white (light green) tile. My husband is thrilled with the result. He is very exacting. I am also pleased, but in another life might have chosen the bright white — but the green is so soothing and soft. Our contractor, who does remodeling (5 stars on yelp), rave reviews from all, was impressed with the quality, price, and customer service. "
"We are so delighted to see how beautiful the tiles look. As you know, it's hard to expect the same thing when you buy things online. But your product is beyond expectations. I love every design and the color of each tile, especially the biggest sky blue tiles. They brighten up the walI. I wish you sold those sky blue tiles in bigger sizes like 6x12 or 3X12 because we just bought wall tiles similar to them, but I love yours more. In fact, when we saw your borders online, we fell in love with them right away. We told ourselves that we would need to find matching wall tiles for this border no matter what. We changed our minds many times about purchasing other matching wall tiles, but for yours we've never had a second thought. When we are done, we will go to Yelp and Houzz to give you excellent rating so customers should trust what they see in your products. Great job! Thank you."
"New California kitchen using your tile as the backsplash. We love it!" -Neil B.
"Thank you for the new updates to your products/product designs. It was a thrill to see all you have done since I remodeled about 2004-2005! I have also watched when you were presenting on Home Improvement: Extreme Makeover and was thrilled to be associated with you when I was. Regarding my own remodel, after designing/installing several bathroom tile layouts, I finished at that time with a new wet bar, Kohler cobalt sink, and a cobalt tile infused back splash, to accompany the cobalt blue cabinet hardware. Cabinets themselves were a reddish oak, and we installed under-cabinet lights, recessed ceiling lights, and under-cabinet rope lights to show off the tile. Truthfully never had so much fun designing the tile patterns online! We did 2+ bathrooms too with different patterns. It's been a long time but wanted to let you know just how much I enjoy the final result. Wish we could be doing this all over again." - Sandy H
"Thank you, Susan, for the wonderful service you gave me with my small order. The match was perfect and I know we will be happy with the results." - Marie M.
"This backsplash is a show piece, really.
People are all saying how they cannot believe it,
and everyone's asking if they can take a picture of it with their phones.
All the contractors and everyone who comes to visit.
I had the vision in my mind and no one else could see it,
then I found you guys, and with much tweaking it became what I had envisioned.
So beautiful." -Lucy C.
"The glass tiles we received from you arrived intact. No broken or damaged. They were everything we expected. Would not hesitate to use your company again for further projects."
- Thomas H.
"I just want you both to know, everyone that enters our house immediately goes to the tile, which we used as a backsplash in our new home. Everyone compliments it immediately. We love it and everyone loves it. The quality is wonderful! My husband installed it with a metallic glue grout which brought the
blue out of it. It is beautiful and it sparkles. If I was to give a grade, 10 being the highest, I would give it a 10. Working with it a 5. Service was perfect!" - Joyce L.
"You helped me design the backsplash and I love it every time I look at it - I always get nice compliments on the colors." - Josh B.
"My fiancé and I were on the search to find the perfect green subway tile to revive our 115-year-old fireplace surround. A few years ago, we walked through another historic home that featured an amazing mantel with green mottled tiles (familiar in the early 1900s) that I literally drooled over and grew completely obsessed. Unfortunately, it was rather difficult to find anything similar today. Susan Jablon's pine semi-transparent glass subway tiles were the closest thing to the antique tiles, but with an obvious modern flare.
Obviously I am thrilled with the tiles themselves, but also the service at Susan Jablon Mosaics was terrific. Susan and I spoke several times over the phone regarding the custom order; she was very attentive, understanding, and just plain pleasurable to speak with! Will definitely do business with Susan Jablon again! Thank you!" -Amanda H.
"I love, love, love the tiles I ordered from Susan Jablon - I recently remodeled my kitchen and these tiles are what makes it so amazing." - Sarah E.
"We love your products! My designer and I (my wife and daughter as well) already decided to use your products after purchasing 2 samples." - Johnny C.
"I think your company is absolutely wonderful! I’ve been doing business with you a few years, and love your service!" -Wendy A.
Susan Jablon's tiles are absolutely fabulous. We looked at a LOT of glass tiles and her color selection and price absolutely towers above the rest. I don't see a way to add photos to this review, which is a shame, but our guest bath with red tiles turned out fabulously!
Susan and her colleagues were patient and accommodating, even after I made a mistake in ordering. The glass tiles are terrific and I get compliments on the two bathrooms, kitchen, and bar back splashes. The computer design function was tremendously helpful. I highly recommend!
FANTASTIC and beautiful. I have used these tiles in all of my bathrooms and kitchen
They are so happy and uplifting. I had so much fun with your interactive blender. I still play with it because it shows me such cool outcomes. Thank you for sharing your talent. Everyone just ooohs and aweees when they come to visit
I will surely use your site again.
I just want you both to know everyone that enters our house immediately goes to the tile, which we used as a backsplash in our new home. Everyone compliments it immediately. We love it and everyone loves it. The quality is
wonderful! My husband installed it with a metallic glue grout which brought the
blue out of it. It is beautiful and it sparkles. If I was to give a grade, 10 being the highest, I would give it a 10. Working with it a 5. Service was perfect!
Buying custom accent mosaic tile from Susan Jablon was a little splurge on my bathroom project but so worth it! I looked at some off-the-shelf mosaics at the big home-improvement stores for less but so glad I used Susan Jablon. It was very fun mixing my own mosaic with her website tool, and Susan herself advised me by phone. It completely makes the bathroom. They're simply beautiful, artisanal, and even better than what I had originally envisioned. I'm very, very happy. One mistake I made that took me by surprise: my mosaic came in squares with 11x11 tiles, rather than 12x12, as I'd assumed, so I had to buy more. But the company rushed the extras so as not to hold us up.
I am remodeling my bathroom. I used Susan Jablon tiles and did my own twist with them! The tiles are artwork and high quality! I also used the tiles to make mosaic pots to match the walls! I have another few weeks and I will be finished. I can't wait to send in a picture. It's been a labor of totally joy and I am super grateful to have Susan Jablon tiles!
-Ann Marie L.
Susan Jablon mosaics tile has the most gorgeous selection and their tile mixer is fun and easy to use. You can choose from lots of colors and layouts, use matte or shiny tiles and mix things in whatever proportion you like. I made a custom blend that so many friends have complimented--it's colorful and fun and isn't like anything that anyone else has. I've actually used it in two different remodeling projects (my personal, not for others). Their prices are actually quite low compared with other similar companies--I know, I've shopped loads of them. Customer service is great--when an item I wanted was unavailable a real person emailed me, made suggestions, sent pix, gave me the option of waiting or using alternative. I wish I had more things to tile so I could buy from SJM. :)
I ordered my kitchen backsplash tiles from Susan Jablon and they arrived in perfect condition, it was exactly what I wanted, at a very good price. I would repurchase from them again!
I had a job where the glass tile expected was going to take 6 weeks to get to me from Spain. I didn't have that type of time. So Susan Jablon and her team really came through. They were able to get me my materials in 2 weeks. I will be happy to recommend Susan Jablon to anyone!
"I wanted to say BIG THANKS TO YOU!!! The wraps are so beautiful and really the seawall is looking amazing because of this work.
Amanda will send you photos of our latest ones. WE are so grateful for your amazing contribution to Project SIT. We do want one bench to be dedicated to you and your company. We will work on that for our next round of calls. We will also send you a list of themes to select from in the next month.
Cheers and THANKS A TON!!!!"
"I already reviewed my purchase and your company, basically 3 days after I received my purchase as I was SO happy! :) I'll send pictures as soon as my project is done (ahhh remodels, always take forever!).
I am far (Montreal) and I was pleased with the attention you've put in the shipping of my stainless steel tile, they arrived in perfect condition, no scratch or anything. Plus, I knew exactly the product I wanted (3"x6" straight stainless steel tiles) and you were the only company to distribute them - thanks for the great choice!
Again, thanks for conducting this great business! I would order again from you any time!"
"We love the tiles we bought from you and have used them to update our beach condo kitchen. They look amazing (even better in person!)" -Zipora F.
We used tile for a splash of color in corner shower in master bath. Almost done now- when friends have seen it in person, they say it looks like a bathroom in an expensive hotel( well at least the shower area) when we start the tub area, it is our plan to order more tile to put around the tub. We LOVE the tile !! I couldn't find red anywhere, and was so very very happy to find your site and this tile, it is just what I wanted. When we finally get things done I will send you a completed pic. Thank you for the unique and colorful tile.
We love our glass tiles we purchased from Susan Jablon Mosaics. We were looking for something to coordinate with our Cambria countertop we had just put in our lower level bathroom and your glass tiles worked perfectly.
You were fantastic to work with including sending samples.
Excellent Product - Great Service- responsive staff - I would use or recommend you again in a heart beat!